Terms of Service
Effective Date: May 30, 2026
1. Acceptance of Terms
By accessing this website or purchasing coaching services from Mountain Strength & Fitness, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use this website or purchase services.
2. Services
Mountain Strength & Fitness provides fitness coaching, nutrition coaching, educational content, exercise programming, accountability services, and related health and fitness resources.
Services may be delivered through online platforms, email, text messaging, video calls, mobile applications, or other communication methods.
3. Not Medical Advice
The information provided through this website and coaching services is for educational and informational purposes only.
Mountain Strength & Fitness does not provide medical advice, diagnosis, or treatment.
You should consult with a qualified physician or healthcare provider before beginning any exercise, nutrition, or weight loss program.
4. Assumption of Risk
Participation in exercise, physical activity, nutrition programs, and lifestyle coaching involves inherent risks.
By participating in coaching services, you voluntarily assume all risks associated with exercise, physical activity, nutrition changes, and related activities.
You agree that you are responsible for determining whether participation is appropriate for your individual circumstances.
5. Client Responsibility
Results vary between individuals.
You acknowledge that Mountain Strength & Fitness cannot guarantee specific outcomes, including:
Weight loss
Fat loss
Muscle gain
Athletic performance improvements
Health improvements
Your results depend on numerous factors including adherence, lifestyle, genetics, medical history, and individual circumstances.
6. Payments
All fees are listed in Canadian Dollars unless otherwise stated.
Payment is required before services are provided.
By purchasing services, you authorize recurring billing when applicable.
7. Refund Policy
Coaching services are delivered immediately upon purchase and are generally non-refundable.
Refund requests may be reviewed on a case-by-case basis at the sole discretion of Mountain Strength & Fitness.
8. Communication Consent
By providing your contact information, you consent to receive communications related to your coaching services, including email, text messages, appointment reminders, program updates, and educational content.
You may unsubscribe from marketing communications at any time.
9. Intellectual Property
All content on this website, including coaching materials, programs, documents, videos, graphics, logos, and educational resources, remains the property of Mountain Strength & Fitness.
Content may not be copied, distributed, reproduced, or resold without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Mountain Strength & Fitness and its owner shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or participation in coaching services.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
12. Changes to These Terms
Mountain Strength & Fitness reserves the right to update these Terms of Service at any time.
Updated versions will be posted on this website with a revised effective date.
13. Contact Information
Mountain Strength & Fitness
Whistler, BC, Canada V8E 0M3
Email: fitnesscoachmarco@gmail.com
Website: mountainstrengthandfit.com
Cancellations
Clients may cancel recurring coaching services at any time with at least 14 days’ notice before their next billing date. No prorated refunds will be issued for partially used billing periods.
SMS/Text Message Communications
If you provide your phone number and opt in to receive SMS messages, Mountain Strength and Fitness may send recurring text messages related to fitness tips, nutrition tips, accountability, motivation, reminders, service updates, and occasional promotional messages.
Message frequency may vary, up to 7 messages per week. Message and data rates may apply. You can reply STOP to unsubscribe at any time. You can reply HELP for help.
Consent to receive SMS messages is not required to purchase services.
We only send SMS messages to individuals who have provided consent or where otherwise permitted by applicable law. Canada’s Anti-Spam Legislation requires consent, sender identification, and an unsubscribe mechanism for commercial electronic messages, including SMS.
SMS Consent and Data Sharing
SMS opt-in data, phone numbers, and text messaging consent are used only for Mountain Strength and Fitness communications.
SMS opt-in data and consent will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes.
The above statement does not prevent us from using service providers who help us operate our business, such as website hosting, customer relationship management software, payment processors, email/SMS delivery platforms, analytics tools, or scheduling software. These providers may process information only as needed to provide services to us.
Sharing of Information
We do not sell personal information.
We may share limited information with trusted service providers who help us operate our business, including website hosting providers, payment processors, scheduling platforms, coaching software, email and SMS platforms, analytics providers, and administrative tools.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of Mountain Strength and Fitness, our clients, or others.
Data Storage and Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to legal and administrative requirements.
You may unsubscribe from SMS messages at any time by replying STOP. You may also contact us directly to update your communication preferences.